Privacy
Last updated: January 2026

ninongaming Privacy Policy

This policy explains what personal information ninongaming collects from Filipino players, how it is used, how it is protected, and what rights you have over your data.

How We Handle Your Information

A plain-language summary of the key commitments ninongaming makes to every player regarding their personal data.

Minimal Data Collection

ninongaming collects only what is needed to operate your account, verify your identity, process PHP transactions, and keep the platform secure.

SSL Encryption

All data transmitted between your device and ninongaming is protected by SSL encryption, whether you are using the website or the mobile app.

Your Data, Your Rights

You have the right to access, correct, or request deletion of your personal data. Requests are handled through the ninongaming support channel.

No Unsolicited Selling

ninongaming does not sell your personal information to third-party marketing companies. Your data is used to operate and improve the platform only.

Mobile Security

The ninongaming app uses biometric login and OTP authentication. Device data is handled only as needed for app functionality and account security.

Policy Updates

When this policy changes, the updated version is published here with a revised date. Continued use of the platform means you accept the updated policy.

1 Introduction

ninongaming is committed to protecting the privacy of every person who uses the platform. This Privacy Policy describes how ninongaming collects, uses, stores, and shares personal information when you register an account, make transactions, or interact with the website or mobile app.

By creating an account or using the ninongaming platform, you acknowledge that you have read and understood this policy. If you do not agree with how ninongaming handles personal data, you should not proceed with registration.

2 Information We Collect

ninongaming collects personal information in two ways: information you provide directly during registration and account use, and information gathered automatically when you use the platform.

Information You Provide

  • Full name and date of birth
  • Mobile number and email address
  • Government-issued identification for KYC verification
  • Banking or e-wallet details used for PHP deposits and withdrawals
  • Account preferences and communication settings

Information Collected Automatically

  • IP address and approximate location
  • Device type, operating system, and browser version
  • Pages visited and features used within the platform
  • Session duration and login timestamps
  • Transaction records, bet history, and game activity
Location data collected by ninongaming is used to verify that you are accessing the platform from the Philippines, as required for account eligibility. Precise GPS tracking is not used.

3 How We Use Your Information

ninongaming uses the personal information it collects for the following purposes:

Purpose Data Used
Account creation and verification Name, date of birth, mobile number, government ID
Processing deposits and withdrawals Banking or e-wallet details, transaction records
OTP and security authentication Mobile number, device data
Customer support Account details, communication history
Platform improvement and analytics Session data, feature usage, device information
Responsible gaming and self-exclusion tools Account activity, limit settings, session history
Fraud prevention and security IP address, login history, transaction patterns

ninongaming does not use your personal information for purposes beyond those listed above without your prior consent, except where required by applicable law.

4 Data Storage and Security

ninongaming takes the security of player data seriously. The following technical and organisational measures are in place to protect your information:

  • SSL/TLS encryption for all data transmitted between your device and the ninongaming platform
  • OTP-based two-factor authentication for account access
  • Restricted internal access to personal data on a need-to-know basis
  • Regular security monitoring and vulnerability assessments
  • Secure storage of payment-related information with access controls

While ninongaming implements these measures, no digital platform can guarantee absolute security. Players are encouraged to maintain strong, unique passwords and to keep their registered mobile number accessible for OTP delivery.

If you suspect your account has been accessed without your permission, contact ninongaming support immediately at [email protected].

5 Sharing of Personal Data

ninongaming does not sell, rent, or trade your personal information to third-party marketing companies. Your data may be shared only in the following limited circumstances:

  • Service providers: Third parties that help operate the platform — such as payment processors handling PHP transactions, identity verification services, and hosting infrastructure — may access data to the extent needed to perform their services. These parties are contractually required to maintain confidentiality.
  • Legal obligations: ninongaming may disclose personal information where required by applicable Philippine law or in response to valid legal requests from authorities.
  • Fraud prevention: Where there is evidence of fraudulent activity or abuse, relevant information may be shared with payment partners or law enforcement bodies.

In all cases, data sharing is limited to what is strictly necessary for the stated purpose.

6 Cookies and Tracking

ninongaming uses cookies and similar tracking technologies on the website and app to improve the player experience and maintain session security.

What Cookies Are Used For

  • Session cookies: Keep you logged in during an active session. These expire when you close your browser or log out.
  • Security cookies: Help detect unusual login activity and protect your account from unauthorised access.
  • Analytics cookies: Provide aggregated data about how players use the platform, which helps ninongaming improve features and performance.
  • Preference cookies: Remember your display and notification settings.

Most browsers allow you to manage or disable cookies through their settings. Disabling essential cookies may affect your ability to log in or use certain platform features.

7 Data Retention

ninongaming retains personal data for as long as your account is active and for a reasonable period thereafter to meet legal, financial, and security obligations. Transaction records and account history are typically retained for a period consistent with applicable Philippine regulations on financial record-keeping.

Where you request account closure, ninongaming will process the request and remove or anonymise personal data that is no longer required, subject to any legal obligations that require data to be retained.

8 Your Rights Over Your Data

As a ninongaming player, you have the following rights regarding your personal information:

  • Access: You may request a summary of the personal information ninongaming holds about you.
  • Correction: If any of your personal details are inaccurate, you may request that they be updated.
  • Deletion: You may request that your personal data be deleted, subject to any legal obligations that require retention.
  • Restriction: You may request that the use of your data be limited in certain circumstances.
  • Objection: You may object to specific uses of your data, such as analytics, where the processing is not strictly necessary for account operation.

To exercise any of these rights, contact ninongaming support at [email protected]. Requests will be handled within a reasonable timeframe.

9 Children and Minors

ninongaming is strictly for players aged 21 and above. The platform does not knowingly collect personal information from anyone below this age. If ninongaming becomes aware that an account has been created by a person under 21, the account will be closed and any associated data will be handled in accordance with this policy.

If you believe a minor has registered on the platform, please contact support immediately.

10 Third-Party Links

The ninongaming platform does not contain links to third-party websites. All navigation within the platform leads to pages within ninongaming.net. This policy therefore covers only data collected within the ninongaming platform itself.

11 Changes to This Policy

ninongaming may update this Privacy Policy from time to time. When changes are made, the revised policy will be published on this page with an updated effective date. Continued use of the platform after the update takes effect constitutes your acceptance of the revised policy.

If you have concerns about any change to the policy, you may contact support or request account closure.

12 Contact Us

If you have any questions about this Privacy Policy, how your data is handled, or how to exercise your rights, please reach out to the ninongaming support team:

[email protected]

For related policies, see the Terms and Conditions and the Responsible Gaming page.

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